How to Cancel SFR Family Coach and Get a Refund
SFR Family Coach subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about SFR Family Coach billing.
Cancel SFR Family Coach on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find SFR Family Coach in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to SFR Family Coach until the current billing period ends, then it will not renew.
Cancel SFR Family Coach on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select SFR Family Coach from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling SFR Family Coach on its own does not stop billing, you must cancel the subscription here.
How to get a refund for SFR Family Coach
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the SFR Family Coach charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the SFR Family Coach purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What SFR Family Coach users report about billing
Users report frequent bugs, crashes, and unreliable functionality, especially on iOS devices. Many complain about the inability to block specific apps or websites effectively, and the app's controls are often bypassed by children. The app is also criticized for its limited features, poor synchronization, and lack of intuitive design.
Summarized from 74 recent 1-3 star reviews. Read them before you renew.
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SFR Family Coach cancellation: frequently asked questions
Does canceling SFR Family Coach stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date SFR Family Coach will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from SFR Family Coach?
Refunds are handled by Apple or Google, not by SFR Family Coach directly. On iPhone, go to reportaproblem.apple.com, sign in, find the SFR Family Coach charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is SFR Family Coach still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows SFR Family Coach as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my SFR Family Coach account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the SFR Family Coach app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to SFR Family Coach right after I cancel?
No. You keep full access to SFR Family Coach until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.