How to Cancel Метро Москвы – МЦД и МЦК and Get a Refund
Метро Москвы – МЦД и МЦК subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Метро Москвы – МЦД и МЦК billing.
Cancel Метро Москвы – МЦД и МЦК on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Метро Москвы – МЦД и МЦК in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Метро Москвы – МЦД и МЦК until the current billing period ends, then it will not renew.
Cancel Метро Москвы – МЦД и МЦК on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Метро Москвы – МЦД и МЦК from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Метро Москвы – МЦД и МЦК on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Метро Москвы – МЦД и МЦК
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Метро Москвы – МЦД и МЦК charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Метро Москвы – МЦД и МЦК purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Метро Москвы – МЦД и МЦК users report about billing
Users frequently report issues with the app's functionality, particularly problems with loading personal accounts, topping up transport cards, and unreliable chat support. Many complain about the app crashing or failing to work during critical times like morning commutes. Virtual Troika cards and QR code payments are also mentioned as problematic features.
Summarized from 197 recent 1-3 star reviews. Read them before you renew.
Метро Москвы – МЦД и МЦК cancellation: frequently asked questions
Does canceling Метро Москвы – МЦД и МЦК stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Метро Москвы – МЦД и МЦК will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Метро Москвы – МЦД и МЦК?
Refunds are handled by Apple or Google, not by Метро Москвы – МЦД и МЦК directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Метро Москвы – МЦД и МЦК charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Метро Москвы – МЦД и МЦК still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Метро Москвы – МЦД и МЦК as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Метро Москвы – МЦД и МЦК account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Метро Москвы – МЦД и МЦК app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Метро Москвы – МЦД и МЦК right after I cancel?
No. You keep full access to Метро Москвы – МЦД и МЦК until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.