Privé by Zalando | Outlet

iOS

Zalando SE

5.0

(176,102 total reviews)

Shopping

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in Privé by Zalando | Outlet

Users frequently complain about high shipping costs, unreliable delivery services, and poor customer service. Many also report issues with returns and refunds, including unclear processes and delays. Additionally, the app's functionality, such as the lack of a search bar and flawed filtering system, is criticized.

High shipping costsHigh
Unreliable deliveryHigh
Poor customer serviceMedium

AI summary of 188 recent 1-3 star reviews. Read the full reviews below.

Is Privé by Zalando | Outlet legit and safe? See the trust verdict.

Is Privé by Zalando | Outlet your app?

Get a free health report by email: trust verdict, store rating and the top complaint themes users hit.

Tools for developers Feature this app on our homepage

Fetching reviews, please wait...

Compare Privé by Zalando | Outlet with another app

See side-by-side negative review analysis, rating breakdown, and complaint patterns.

Start a comparison →

Frequently Asked Questions

What do users complain about most in Privé by Zalando | Outlet?

Negative reviews on Privé by Zalando | Outlet cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is Privé by Zalando | Outlet rated on App Store?

Privé by Zalando | Outlet has an average rating of 4.8 stars from 176,102 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Privé by Zalando | Outlet have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Privé by Zalando | Outlet, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Privé by Zalando | Outlet worth installing in 2026?

Privé by Zalando | Outlet is highly-rated overall with 4.8 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to Privé by Zalando | Outlet?

Browse the Shopping category to compare Privé by Zalando | Outlet against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.