How to Cancel ixigo Train, Bus, Metro Ticket and Get a Refund
ixigo Train, Bus, Metro Ticket subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about ixigo Train, Bus, Metro Ticket billing.
Cancel ixigo Train, Bus, Metro Ticket on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find ixigo Train, Bus, Metro Ticket in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to ixigo Train, Bus, Metro Ticket until the current billing period ends, then it will not renew.
Cancel ixigo Train, Bus, Metro Ticket on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select ixigo Train, Bus, Metro Ticket from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling ixigo Train, Bus, Metro Ticket on its own does not stop billing, you must cancel the subscription here.
How to get a refund for ixigo Train, Bus, Metro Ticket
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the ixigo Train, Bus, Metro Ticket charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the ixigo Train, Bus, Metro Ticket purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What ixigo Train, Bus, Metro Ticket users report about billing
Users frequently complain about inaccurate train running status updates, poor customer support, and issues with refunds and hidden charges. Many report the app provides wrong information about train locations, platforms, and delays, leading to missed trains. Additional frustrations include difficulties with food orders on trains, misleading policies, and unresponsive helpline services.
Summarized from 41 recent 1-3 star reviews. Read them before you renew.
ixigo Train, Bus, Metro Ticket cancellation: frequently asked questions
Does canceling ixigo Train, Bus, Metro Ticket stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date ixigo Train, Bus, Metro Ticket will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from ixigo Train, Bus, Metro Ticket?
Refunds are handled by Apple or Google, not by ixigo Train, Bus, Metro Ticket directly. On iPhone, go to reportaproblem.apple.com, sign in, find the ixigo Train, Bus, Metro Ticket charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is ixigo Train, Bus, Metro Ticket still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows ixigo Train, Bus, Metro Ticket as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my ixigo Train, Bus, Metro Ticket account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the ixigo Train, Bus, Metro Ticket app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to ixigo Train, Bus, Metro Ticket right after I cancel?
No. You keep full access to ixigo Train, Bus, Metro Ticket until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.