How to Cancel Facetune: Video & Photo Editor and Get a Refund
Facetune: Video & Photo Editor subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Facetune: Video & Photo Editor billing.
Cancel Facetune: Video & Photo Editor on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Facetune: Video & Photo Editor in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Facetune: Video & Photo Editor until the current billing period ends, then it will not renew.
Cancel Facetune: Video & Photo Editor on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Facetune: Video & Photo Editor from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Facetune: Video & Photo Editor on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Facetune: Video & Photo Editor
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Facetune: Video & Photo Editor charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Facetune: Video & Photo Editor purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Facetune: Video & Photo Editor users report about billing
Users complain about the app's high cost, frequent changes to filters and features, and poor customer service. Many feel the app has become overpriced and less user-friendly compared to previous versions.
Summarized from 369 recent 1-3 star reviews. Read them before you renew.
Facetune: Video & Photo Editor cancellation: frequently asked questions
Does canceling Facetune: Video & Photo Editor stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Facetune: Video & Photo Editor will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Facetune: Video & Photo Editor?
Refunds are handled by Apple or Google, not by Facetune: Video & Photo Editor directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Facetune: Video & Photo Editor charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Facetune: Video & Photo Editor still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Facetune: Video & Photo Editor as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Facetune: Video & Photo Editor account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Facetune: Video & Photo Editor app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Facetune: Video & Photo Editor right after I cancel?
No. You keep full access to Facetune: Video & Photo Editor until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.