How to Cancel Smarkets Betting Exchange and Get a Refund
Smarkets Betting Exchange subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Smarkets Betting Exchange billing.
Cancel Smarkets Betting Exchange on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Smarkets Betting Exchange in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Smarkets Betting Exchange until the current billing period ends, then it will not renew.
Cancel Smarkets Betting Exchange on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Smarkets Betting Exchange from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Smarkets Betting Exchange on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Smarkets Betting Exchange
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Smarkets Betting Exchange charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Smarkets Betting Exchange purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Smarkets Betting Exchange users report about billing
Users frequently complain about the app's poor functionality, including frequent crashes, freezing, and blank screens that require restarting. Many also report frustrating customer service experiences, such as slow responses, unresolved issues, and sudden deposit limits without clear explanations. Additionally, there are complaints about frequent outages during peak betting times and unreliable live streaming features.
Summarized from 73 recent 1-3 star reviews. Read them before you renew.
Smarkets Betting Exchange cancellation: frequently asked questions
Does canceling Smarkets Betting Exchange stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Smarkets Betting Exchange will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Smarkets Betting Exchange?
Refunds are handled by Apple or Google, not by Smarkets Betting Exchange directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Smarkets Betting Exchange charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Smarkets Betting Exchange still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Smarkets Betting Exchange as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Smarkets Betting Exchange account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Smarkets Betting Exchange app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Smarkets Betting Exchange right after I cancel?
No. You keep full access to Smarkets Betting Exchange until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.