How to Cancel Beltone HearMax and Get a Refund
Beltone HearMax subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Beltone HearMax billing.
Cancel Beltone HearMax on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Beltone HearMax in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Beltone HearMax until the current billing period ends, then it will not renew.
Cancel Beltone HearMax on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Beltone HearMax from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Beltone HearMax on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Beltone HearMax
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Beltone HearMax charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Beltone HearMax purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Beltone HearMax users report about billing
Users frequently report connectivity issues with the app, especially after updates, making it difficult to pair or maintain a connection with their hearing aids. Many complain about the app crashing, requiring frequent reinstallation, or failing to function properly with Bluetooth devices. Some users also note poor sound quality, including excessive background noise and audio only playing in one hearing aid at a time.
Summarized from 13 recent 1-3 star reviews. Read them before you renew.
Beltone HearMax cancellation: frequently asked questions
Does canceling Beltone HearMax stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Beltone HearMax will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Beltone HearMax?
Refunds are handled by Apple or Google, not by Beltone HearMax directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Beltone HearMax charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Beltone HearMax still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Beltone HearMax as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Beltone HearMax account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Beltone HearMax app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Beltone HearMax right after I cancel?
No. You keep full access to Beltone HearMax until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.