Uber Freight

iOS

Uber Technologies, Inc.

5.0

(12,356 total reviews)

Business

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in Uber Freight

Users frequently complain about poor customer service, including unresponsive support and language barriers with representatives. Many report issues with payment delays, unfair detention pay denials, and sudden account suspensions without explanation. Technical problems like app crashes, glitches, and unreliable load tracking are also common frustrations.

Poor customer serviceHigh
Payment delays/issuesHigh
App glitches/crashesMedium

AI summary of 283 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Uber Freight?

Negative reviews on Uber Freight cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is Uber Freight rated on App Store?

Uber Freight has an average rating of 4.8 stars from 12,356 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Uber Freight have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Uber Freight, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Uber Freight worth installing in 2026?

Uber Freight is highly-rated overall with 4.8 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to Uber Freight?

Browse the Business category to compare Uber Freight against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.