PS4 Second Screen
App Store · PlayStation Mobile Inc.

How to Cancel PS4 Second Screen and Get a Refund

PS4 Second Screen subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about PS4 Second Screen billing.

Cancel PS4 Second Screen on iPhone (iOS)

  1. 1Open the Settings app on your iPhone or iPad.
  2. 2Tap your name at the top of the screen to open your Apple ID.
  3. 3Tap Subscriptions to see every app that bills you through Apple.
  4. 4Find PS4 Second Screen in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
  5. 5Tap Cancel Subscription and confirm. You keep access to PS4 Second Screen until the current billing period ends, then it will not renew.

Cancel PS4 Second Screen on Android

  1. 1Open the Google Play Store app on your Android device.
  2. 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
  3. 3Select PS4 Second Screen from your list of subscriptions.
  4. 4Tap Cancel subscription and choose a reason when prompted.
  5. 5Confirm the cancellation. Uninstalling PS4 Second Screen on its own does not stop billing, you must cancel the subscription here.

How to get a refund for PS4 Second Screen

Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.

iPhone (Apple)

Go to reportaproblem.apple.com, sign in with your Apple ID, find the PS4 Second Screen charge, choose Request a refund, pick a reason and submit.

Android (Google)

Open the Play Store, go to your order history, select the PS4 Second Screen purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.

What PS4 Second Screen users report about billing

Users frequently report that the app fails to connect to their PS4, even when devices are on the same network. Many complain about limited functionality, such as inability to control streaming services like Netflix or DVDs. Additionally, the app often crashes or fails to open, rendering it unusable.

Fails to connect to PS4Limited functionalityApp crashes or won't open

Summarized from 168 recent 1-3 star reviews. Read them before you renew.

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PS4 Second Screen cancellation: frequently asked questions

Does canceling PS4 Second Screen stop the charges immediately?

No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date PS4 Second Screen will not charge you again. If you were charged unexpectedly, request a refund separately.

Can I get a refund from PS4 Second Screen?

Refunds are handled by Apple or Google, not by PS4 Second Screen directly. On iPhone, go to reportaproblem.apple.com, sign in, find the PS4 Second Screen charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.

Why is PS4 Second Screen still charging me after I canceled?

The most common causes: the cancellation did not finish (check that Subscriptions shows PS4 Second Screen as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.

How do I delete my PS4 Second Screen account?

Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the PS4 Second Screen app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.

Will I lose access to PS4 Second Screen right after I cancel?

No. You keep full access to PS4 Second Screen until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.

Read the full review breakdown for PS4 Second Screen
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