How to Cancel Microsoft Planner and Get a Refund
Microsoft Planner subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Microsoft Planner billing.
Cancel Microsoft Planner on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Microsoft Planner in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Microsoft Planner until the current billing period ends, then it will not renew.
Cancel Microsoft Planner on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Microsoft Planner from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Microsoft Planner on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Microsoft Planner
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Microsoft Planner charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Microsoft Planner purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Microsoft Planner users report about billing
Users frequently complain about the mobile app's poor performance, including slow loading times, frequent crashes, and synchronization issues. Many note that the app lacks key features available in the desktop version, such as grid view, task management options, and premium plan access. Additionally, users report bugs like disappearing comments, failed photo uploads, and limited functionality compared to competitors like Trello.
Summarized from 62 recent 1-3 star reviews. Read them before you renew.
Microsoft Planner cancellation: frequently asked questions
Does canceling Microsoft Planner stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Microsoft Planner will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Microsoft Planner?
Refunds are handled by Apple or Google, not by Microsoft Planner directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Microsoft Planner charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Microsoft Planner still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Microsoft Planner as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Microsoft Planner account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Microsoft Planner app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Microsoft Planner right after I cancel?
No. You keep full access to Microsoft Planner until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.