FreePrints Photobooks ES

iOS

PlanetArt

5.0

(4,987 total reviews)

Photo & Video

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in FreePrints Photobooks ES

Users frequently report not receiving their photo albums despite multiple reorders, with delivery delays ranging from weeks to months. Many describe poor customer service that fails to resolve issues, including unresponsive support and automated replies. Several reviewers accuse the company of being a scam due to undelivered products, misleading advertising about free offers, and refusal to provide refunds.

Albums never arriveHigh
Poor customer serviceHigh
Misleading advertisingMedium

AI summary of 161 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in FreePrints Photobooks ES?

Negative reviews on FreePrints Photobooks ES cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is FreePrints Photobooks ES rated on App Store?

FreePrints Photobooks ES has an average rating of 4.5 stars from 4,987 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does FreePrints Photobooks ES have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For FreePrints Photobooks ES, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is FreePrints Photobooks ES worth installing in 2026?

FreePrints Photobooks ES is highly-rated overall with 4.5 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to FreePrints Photobooks ES?

Browse the Photo & Video category to compare FreePrints Photobooks ES against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.