How to Cancel Stonehouse Restaurants and Get a Refund
Stonehouse Restaurants subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Stonehouse Restaurants billing.
Cancel Stonehouse Restaurants on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Stonehouse Restaurants in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Stonehouse Restaurants until the current billing period ends, then it will not renew.
Cancel Stonehouse Restaurants on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Stonehouse Restaurants from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Stonehouse Restaurants on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Stonehouse Restaurants
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Stonehouse Restaurants charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Stonehouse Restaurants purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Stonehouse Restaurants users report about billing
Users frequently complain about the app's technical issues, including login problems, rewards not working, and orders not being sent to the kitchen. Many also report poor customer service, such as rude staff and misleading offers. Additionally, food quality and availability, especially for carvery, are common concerns.
Summarized from 56 recent 1-3 star reviews. Read them before you renew.
Stonehouse Restaurants cancellation: frequently asked questions
Does canceling Stonehouse Restaurants stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Stonehouse Restaurants will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Stonehouse Restaurants?
Refunds are handled by Apple or Google, not by Stonehouse Restaurants directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Stonehouse Restaurants charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Stonehouse Restaurants still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Stonehouse Restaurants as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Stonehouse Restaurants account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Stonehouse Restaurants app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Stonehouse Restaurants right after I cancel?
No. You keep full access to Stonehouse Restaurants until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.