KOLEO

iOS

Astarium sp. z o.o.

5.0

(20,936 total reviews)

Travel

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in KOLEO

Users frequently complain about the app's payment system requiring minimum 20 PLN top-ups, even for smaller ticket amounts, with refunds going to KOLEO account instead of original payment methods. Many report technical issues like bugs, crashes, and inability to purchase tickets during critical moments. Other major frustrations include blocked screenshot functionality for QR tickets, higher prices compared to direct carrier purchases, and poor customer service.

Forced 20 PLN minimum top-upsHigh
Refunds to KOLEO account onlyHigh
Blocked QR code screenshotsMedium

AI summary of 79 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in KOLEO?

Negative reviews on KOLEO cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is KOLEO rated on App Store?

KOLEO has an average rating of 4.8 stars from 20,936 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does KOLEO have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For KOLEO, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is KOLEO worth installing in 2026?

KOLEO is highly-rated overall with 4.8 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to KOLEO?

Browse the Travel category to compare KOLEO against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.