How to Cancel ノートン 360:モバイルセキュリティ、ウイルス対策&VPN and Get a Refund
ノートン 360:モバイルセキュリティ、ウイルス対策&VPN subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about ノートン 360:モバイルセキュリティ、ウイルス対策&VPN billing.
Cancel ノートン 360:モバイルセキュリティ、ウイルス対策&VPN on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find ノートン 360:モバイルセキュリティ、ウイルス対策&VPN in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to ノートン 360:モバイルセキュリティ、ウイルス対策&VPN until the current billing period ends, then it will not renew.
Cancel ノートン 360:モバイルセキュリティ、ウイルス対策&VPN on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select ノートン 360:モバイルセキュリティ、ウイルス対策&VPN from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling ノートン 360:モバイルセキュリティ、ウイルス対策&VPN on its own does not stop billing, you must cancel the subscription here.
How to get a refund for ノートン 360:モバイルセキュリティ、ウイルス対策&VPN
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the ノートン 360:モバイルセキュリティ、ウイルス対策&VPN charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the ノートン 360:モバイルセキュリティ、ウイルス対策&VPN purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What ノートン 360:モバイルセキュリティ、ウイルス対策&VPN users report about billing
Users frequently complain about excessive battery drain and device overheating, unreliable VPN and Wi-Fi connectivity, and aggressive or misleading payment prompts despite active subscriptions. Many also report frequent app crashes, slow performance, and bugs that disrupt other apps or internet access.
Summarized from 121 recent 1-3 star reviews. Read them before you renew.
ノートン 360:モバイルセキュリティ、ウイルス対策&VPN cancellation: frequently asked questions
Does canceling ノートン 360:モバイルセキュリティ、ウイルス対策&VPN stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date ノートン 360:モバイルセキュリティ、ウイルス対策&VPN will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from ノートン 360:モバイルセキュリティ、ウイルス対策&VPN?
Refunds are handled by Apple or Google, not by ノートン 360:モバイルセキュリティ、ウイルス対策&VPN directly. On iPhone, go to reportaproblem.apple.com, sign in, find the ノートン 360:モバイルセキュリティ、ウイルス対策&VPN charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is ノートン 360:モバイルセキュリティ、ウイルス対策&VPN still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows ノートン 360:モバイルセキュリティ、ウイルス対策&VPN as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my ノートン 360:モバイルセキュリティ、ウイルス対策&VPN account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the ノートン 360:モバイルセキュリティ、ウイルス対策&VPN app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to ノートン 360:モバイルセキュリティ、ウイルス対策&VPN right after I cancel?
No. You keep full access to ノートン 360:モバイルセキュリティ、ウイルス対策&VPN until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.