Virgin TV Go
App Store · Virgin Media

Is Virgin TV Go Safe for Kids?

For Older Teens, With Guidance
12+
official age rating
Entertainment
category

Age rating is set by App Store, not by Unstar. This page explains it and adds what parents report in reviews. Not affiliated with Virgin Media.

What Virgin TV Go's age rating means

Virgin TV Go is rated 12+ on the App Store, meaning it targets older teenagers, not young children. With parental controls and an honest conversation, many teens use apps like this fine, but the rating exists for a reason.

What parents and users report about Virgin TV Go

Users frequently complain about the Virgin TV Go app's poor functionality, including constant login loops, inability to watch recorded content outside the home network, and frequent playback errors. Many find the app unreliable for on-the-go viewing, with restrictions on recordings and live TV access. Technical issues like freezing, sound glitches, and confusing interface design further frustrate users.

Login and sign-in problemsCannot watch recordings remotelyPlayback and streaming errors

Summarized from 429 recent 1-3 star reviews. These are user reports, not verified claims.

How to keep your child safe with Virgin TV Go

iPhone (Screen Time)

Settings, Screen Time, Content & Privacy Restrictions. Set an age limit for apps, require Ask to Buy for purchases, and restrict or remove Virgin TV Go if it is above your child's age.

Android (Family Link)

Use Google Family Link to approve installs, set a Play Store content rating limit, require purchase approval, and block or uninstall Virgin TV Go on your child's device.

Virgin TV Go for kids: frequently asked questions

Is Virgin TV Go safe for kids?

Virgin TV Go has an official age rating of 12+ on the App Store, aimed at older teens rather than young children. It can be appropriate with guidance, parental controls, and a conversation about what to share and who to talk to.

What age rating does Virgin TV Go have?

The App Store rates Virgin TV Go as 12+. This is the store's own content rating, set from the app's features and content, not our opinion. Use it as the starting point for whether it fits your child's age.

Can my child use Virgin TV Go safely?

If you decide to allow it, use device parental controls: Screen Time and Content & Privacy Restrictions on iPhone, or Family Link and Play Store parental controls on Android. Turn on purchase approval, set age-appropriate content limits, and keep the account under your family group so you can see activity.

How do I block or remove Virgin TV Go from my child's phone?

On iPhone, open Settings, Screen Time, Content & Privacy Restrictions, then restrict or delete the app and block reinstalling it. On Android, open Family Link, select your child, find Virgin TV Go and block or uninstall it. You can also set a store age limit so apps above your child's age cannot be installed.

Read the full review breakdown for Virgin TV Go
Every 1-3 star review, grouped by complaint, with filters and search.
See all reviews