How to Cancel Jurnal Touch and Get a Refund
Jurnal Touch subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Jurnal Touch billing.
Cancel Jurnal Touch on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Jurnal Touch in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Jurnal Touch until the current billing period ends, then it will not renew.
Cancel Jurnal Touch on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Jurnal Touch from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Jurnal Touch on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Jurnal Touch
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Jurnal Touch charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Jurnal Touch purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
Jurnal Touch cancellation: frequently asked questions
Does canceling Jurnal Touch stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Jurnal Touch will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Jurnal Touch?
Refunds are handled by Apple or Google, not by Jurnal Touch directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Jurnal Touch charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Jurnal Touch still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Jurnal Touch as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Jurnal Touch account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Jurnal Touch app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Jurnal Touch right after I cancel?
No. You keep full access to Jurnal Touch until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.