How to Cancel Endel: Focus & Sleep Sounds and Get a Refund
Endel: Focus & Sleep Sounds subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Endel: Focus & Sleep Sounds billing.
Cancel Endel: Focus & Sleep Sounds on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Endel: Focus & Sleep Sounds in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Endel: Focus & Sleep Sounds until the current billing period ends, then it will not renew.
Cancel Endel: Focus & Sleep Sounds on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Endel: Focus & Sleep Sounds from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Endel: Focus & Sleep Sounds on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Endel: Focus & Sleep Sounds
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Endel: Focus & Sleep Sounds charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Endel: Focus & Sleep Sounds purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Endel: Focus & Sleep Sounds users report about billing
Users frequently complain about deceptive billing practices, including unexpected charges and difficulty canceling subscriptions. Many report the app crashes, has a clunky interface, and bombards paid users with ads for upgrades. Others feel the content doesn't match advertised features and find cheaper alternatives elsewhere.
Summarized from 331 recent 1-3 star reviews. Read them before you renew.
Endel: Focus & Sleep Sounds cancellation: frequently asked questions
Does canceling Endel: Focus & Sleep Sounds stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Endel: Focus & Sleep Sounds will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Endel: Focus & Sleep Sounds?
Refunds are handled by Apple or Google, not by Endel: Focus & Sleep Sounds directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Endel: Focus & Sleep Sounds charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Endel: Focus & Sleep Sounds still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Endel: Focus & Sleep Sounds as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Endel: Focus & Sleep Sounds account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Endel: Focus & Sleep Sounds app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Endel: Focus & Sleep Sounds right after I cancel?
No. You keep full access to Endel: Focus & Sleep Sounds until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.