Telehealth by SimplePractice

iOS

SimplePractice, LLC.

5.0

(374,107 total reviews)

Medical

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in Telehealth by SimplePractice

Users frequently report connection and technical issues with the Telehealth by SimplePractice app, including dropped calls, poor audio/video quality, and difficulty joining sessions. Many also experience problems with the app overheating their phones or not working properly with certain devices. Some users are frustrated by the lack of features like virtual backgrounds and the app's handling of incoming calls or texts during sessions.

Poor connection and call qualityHigh
Difficulty joining sessionsHigh
App overheats phoneMedium

AI summary of 135 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Telehealth by SimplePractice?

Negative reviews on Telehealth by SimplePractice cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is Telehealth by SimplePractice rated on App Store?

Telehealth by SimplePractice has an average rating of 4.8 stars from 374,107 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Telehealth by SimplePractice have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Telehealth by SimplePractice, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Telehealth by SimplePractice worth installing in 2026?

Telehealth by SimplePractice is highly-rated overall with 4.8 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to Telehealth by SimplePractice?

Browse the Medical category to compare Telehealth by SimplePractice against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.