How to Cancel Go Rewards PH and Get a Refund
Go Rewards PH subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Go Rewards PH billing.
Cancel Go Rewards PH on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Go Rewards PH in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Go Rewards PH until the current billing period ends, then it will not renew.
Cancel Go Rewards PH on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Go Rewards PH from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Go Rewards PH on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Go Rewards PH
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Go Rewards PH charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Go Rewards PH purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Go Rewards PH users report about billing
Users frequently report technical issues with the app, including login problems, OTP errors, and app crashes. Many complain about points not being credited properly and difficulties in booking flights. Customer support is often described as unresponsive and ineffective.
Summarized from 260 recent 1-3 star reviews. Read them before you renew.
Go Rewards PH cancellation: frequently asked questions
Does canceling Go Rewards PH stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Go Rewards PH will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Go Rewards PH?
Refunds are handled by Apple or Google, not by Go Rewards PH directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Go Rewards PH charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Go Rewards PH still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Go Rewards PH as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Go Rewards PH account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Go Rewards PH app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Go Rewards PH right after I cancel?
No. You keep full access to Go Rewards PH until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.