Wellpass (Gymlib)

iOS

Gymlib

5.0

(14,969 total reviews)

Sports

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in Wellpass (Gymlib)

Users frequently report technical issues with the app, including bugs during reservations, inability to scroll or complete onboarding, and slow performance. Many complain about poor customer support, often relying on ineffective AI chatbots. Additionally, there are frustrations over sudden price increases and reduced functionality, such as limited booking slots for certain activities.

Technical bugs and glitchesHigh
Poor customer supportHigh
Price increases and restrictionsMedium

AI summary of 209 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Wellpass (Gymlib)?

Negative reviews on Wellpass (Gymlib) cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is Wellpass (Gymlib) rated on App Store?

Wellpass (Gymlib) has an average rating of 4.9 stars from 14,969 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Wellpass (Gymlib) have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Wellpass (Gymlib), the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Wellpass (Gymlib) worth installing in 2026?

Wellpass (Gymlib) is highly-rated overall with 4.9 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to Wellpass (Gymlib)?

Browse the Sports category to compare Wellpass (Gymlib) against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.