TK-Doc

iOS

Techniker Krankenkasse (TK)

4.0

(2,387 total reviews)

Medical

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in TK-Doc

Users frequently report login and registration issues, including mandatory TK app integration, SMS verification problems, and error messages preventing access. Many complain about poor usability, such as unresponsive buttons, confusing navigation, and frequent app crashes during critical tasks. Other common frustrations include unreliable video appointments (doctors not showing up), missing treatment history, and restrictive prescription policies.

Login/registration failuresHigh
Unresponsive UI elementsHigh
Doctor no-shows in video appointmentsMedium

AI summary of 158 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in TK-Doc?

Negative reviews on TK-Doc cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is TK-Doc rated on App Store?

TK-Doc has an average rating of 4.5 stars from 2,387 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does TK-Doc have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For TK-Doc, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is TK-Doc worth installing in 2026?

TK-Doc is highly-rated overall with 4.5 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to TK-Doc?

Browse the Medical category to compare TK-Doc against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.