Is SMOU - Mobility Services Safe for Kids?
Age rating is set by App Store, not by Unstar. This page explains it and adds what parents report in reviews. Not affiliated with Ajuntament de Barcelona.
What SMOU - Mobility Services's age rating means
SMOU - Mobility Services holds a family-friendly 4+ rating on the App Store. It is broadly appropriate, but a low age rating does not remove every risk: check whether it has chat, ads, or in-app purchases below.
What parents and users report about SMOU - Mobility Services
Users frequently complain about the app's poor functionality, including crashes, freezing, and slow performance. Many report difficulties finding available bikes, especially electric ones, and note that stations often appear incorrectly on the map. The recent redesign has also been widely criticized for making the app harder to use, with complaints about unclear station information and intrusive pop-ups.
Summarized from 425 recent 1-3 star reviews. These are user reports, not verified claims.
How to keep your child safe with SMOU - Mobility Services
Settings, Screen Time, Content & Privacy Restrictions. Set an age limit for apps, require Ask to Buy for purchases, and restrict or remove SMOU - Mobility Services if it is above your child's age.
Use Google Family Link to approve installs, set a Play Store content rating limit, require purchase approval, and block or uninstall SMOU - Mobility Services on your child's device.
SMOU - Mobility Services for kids: frequently asked questions
Is SMOU - Mobility Services safe for kids?
SMOU - Mobility Services carries a family-friendly official rating (4+) on the App Store. That makes it broadly suitable, but even family-rated apps can include chat, ads, or in-app purchases, so check the factors below.
What age rating does SMOU - Mobility Services have?
The App Store rates SMOU - Mobility Services as 4+. This is the store's own content rating, set from the app's features and content, not our opinion. Use it as the starting point for whether it fits your child's age.
Can my child use SMOU - Mobility Services safely?
If you decide to allow it, use device parental controls: Screen Time and Content & Privacy Restrictions on iPhone, or Family Link and Play Store parental controls on Android. Turn on purchase approval, set age-appropriate content limits, and keep the account under your family group so you can see activity.
How do I block or remove SMOU - Mobility Services from my child's phone?
On iPhone, open Settings, Screen Time, Content & Privacy Restrictions, then restrict or delete the app and block reinstalling it. On Android, open Family Link, select your child, find SMOU - Mobility Services and block or uninstall it. You can also set a store age limit so apps above your child's age cannot be installed.