How to Cancel 【お店用】au PAY for BIZアプリ and Get a Refund
【お店用】au PAY for BIZアプリ subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about 【お店用】au PAY for BIZアプリ billing.
Cancel 【お店用】au PAY for BIZアプリ on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find 【お店用】au PAY for BIZアプリ in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to 【お店用】au PAY for BIZアプリ until the current billing period ends, then it will not renew.
Cancel 【お店用】au PAY for BIZアプリ on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select 【お店用】au PAY for BIZアプリ from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling 【お店用】au PAY for BIZアプリ on its own does not stop billing, you must cancel the subscription here.
How to get a refund for 【お店用】au PAY for BIZアプリ
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the 【お店用】au PAY for BIZアプリ charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the 【お店用】au PAY for BIZアプリ purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What 【お店用】au PAY for BIZアプリ users report about billing
Users frequently report login issues, slow or complicated deposit processes, and poor customer support. The app is criticized for being difficult to use, lacking essential features, and having frequent technical problems after updates.
Summarized from 81 recent 1-3 star reviews. Read them before you renew.
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【お店用】au PAY for BIZアプリ cancellation: frequently asked questions
Does canceling 【お店用】au PAY for BIZアプリ stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date 【お店用】au PAY for BIZアプリ will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from 【お店用】au PAY for BIZアプリ?
Refunds are handled by Apple or Google, not by 【お店用】au PAY for BIZアプリ directly. On iPhone, go to reportaproblem.apple.com, sign in, find the 【お店用】au PAY for BIZアプリ charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is 【お店用】au PAY for BIZアプリ still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows 【お店用】au PAY for BIZアプリ as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my 【お店用】au PAY for BIZアプリ account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the 【お店用】au PAY for BIZアプリ app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to 【お店用】au PAY for BIZアプリ right after I cancel?
No. You keep full access to 【お店用】au PAY for BIZアプリ until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.