How to Cancel Filmora HD-Video Editor&Maker and Get a Refund
Filmora HD-Video Editor&Maker subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Filmora HD-Video Editor&Maker billing.
Cancel Filmora HD-Video Editor&Maker on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Filmora HD-Video Editor&Maker in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Filmora HD-Video Editor&Maker until the current billing period ends, then it will not renew.
Cancel Filmora HD-Video Editor&Maker on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Filmora HD-Video Editor&Maker from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Filmora HD-Video Editor&Maker on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Filmora HD-Video Editor&Maker
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Filmora HD-Video Editor&Maker charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Filmora HD-Video Editor&Maker purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Filmora HD-Video Editor&Maker users report about billing
Users frequently report that the app crashes or freezes during editing, especially on iPads. Many paid subscribers complain about features not working as advertised, losing credits for failed operations, and poor customer support. There are also complaints about deceptive subscription practices, including unexpected charges and difficulty unsubscribing.
Summarized from 33 recent 1-3 star reviews. Read them before you renew.
Filmora HD-Video Editor&Maker cancellation: frequently asked questions
Does canceling Filmora HD-Video Editor&Maker stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Filmora HD-Video Editor&Maker will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Filmora HD-Video Editor&Maker?
Refunds are handled by Apple or Google, not by Filmora HD-Video Editor&Maker directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Filmora HD-Video Editor&Maker charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Filmora HD-Video Editor&Maker still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Filmora HD-Video Editor&Maker as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Filmora HD-Video Editor&Maker account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Filmora HD-Video Editor&Maker app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Filmora HD-Video Editor&Maker right after I cancel?
No. You keep full access to Filmora HD-Video Editor&Maker until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.