How to Cancel OMO Lavanderia and Get a Refund
OMO Lavanderia subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about OMO Lavanderia billing.
Cancel OMO Lavanderia on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find OMO Lavanderia in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to OMO Lavanderia until the current billing period ends, then it will not renew.
Cancel OMO Lavanderia on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select OMO Lavanderia from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling OMO Lavanderia on its own does not stop billing, you must cancel the subscription here.
How to get a refund for OMO Lavanderia
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the OMO Lavanderia charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the OMO Lavanderia purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What OMO Lavanderia users report about billing
Users frequently complain about the app's poor functionality, including registration and payment issues, especially for non-Brazilian users. Many report being unable to change locations or use the service at different buildings without creating a new account. The app is also criticized for being buggy, intrusive with data collection, and not accepting foreign payment methods.
Summarized from 27 recent 1-3 star reviews. Read them before you renew.
OMO Lavanderia cancellation: frequently asked questions
Does canceling OMO Lavanderia stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date OMO Lavanderia will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from OMO Lavanderia?
Refunds are handled by Apple or Google, not by OMO Lavanderia directly. On iPhone, go to reportaproblem.apple.com, sign in, find the OMO Lavanderia charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is OMO Lavanderia still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows OMO Lavanderia as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my OMO Lavanderia account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the OMO Lavanderia app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to OMO Lavanderia right after I cancel?
No. You keep full access to OMO Lavanderia until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.