How to Cancel Zoom Workplace for Intune and Get a Refund
Zoom Workplace for Intune subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Zoom Workplace for Intune billing.
Cancel Zoom Workplace for Intune on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Zoom Workplace for Intune in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Zoom Workplace for Intune until the current billing period ends, then it will not renew.
Cancel Zoom Workplace for Intune on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Zoom Workplace for Intune from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Zoom Workplace for Intune on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Zoom Workplace for Intune
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Zoom Workplace for Intune charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Zoom Workplace for Intune purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Zoom Workplace for Intune users report about billing
Users frequently report the app freezing, crashing, or having connection issues during meetings. Many struggle with signing in, staying logged in, or navigating the app's interface. Audio problems, glitches, and missing features compared to the standard Zoom app are also common complaints.
Summarized from 141 recent 1-3 star reviews. Read them before you renew.
Zoom Workplace for Intune cancellation: frequently asked questions
Does canceling Zoom Workplace for Intune stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Zoom Workplace for Intune will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Zoom Workplace for Intune?
Refunds are handled by Apple or Google, not by Zoom Workplace for Intune directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Zoom Workplace for Intune charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Zoom Workplace for Intune still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Zoom Workplace for Intune as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Zoom Workplace for Intune account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Zoom Workplace for Intune app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Zoom Workplace for Intune right after I cancel?
No. You keep full access to Zoom Workplace for Intune until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.