AT&T Personal Cloud

iOS

AT&T Services, Inc.

5.0

(2,488 total reviews)

Productivity

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in AT&T Personal Cloud

Users frequently report login issues, with the app either failing to authenticate or redirecting incorrectly. Many complain about the app's inability to properly back up photos and videos, sometimes resulting in lost data. Others highlight persistent technical problems like endless loading screens or crashes, making the app unusable despite paid storage plans.

Login and authentication failuresHigh
Failed photo/video backupsMedium
App crashes or freezesMedium

AI summary of 45 recent 1-3 star reviews. Read the full reviews below.

Is AT&T Personal Cloud legit and safe? See the trust verdict.

Is AT&T Personal Cloud your app?

Get a free health report by email: trust verdict, store rating and the top complaint themes users hit.

Tools for developers Feature this app on our homepage

Fetching reviews, please wait...

Compare AT&T Personal Cloud with another app

See side-by-side negative review analysis, rating breakdown, and complaint patterns.

Start a comparison →

Frequently Asked Questions

What do users complain about most in AT&T Personal Cloud?

Negative reviews on AT&T Personal Cloud cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is AT&T Personal Cloud rated on App Store?

AT&T Personal Cloud has an average rating of 4.6 stars from 2,488 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does AT&T Personal Cloud have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For AT&T Personal Cloud, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is AT&T Personal Cloud worth installing in 2026?

AT&T Personal Cloud is highly-rated overall with 4.6 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to AT&T Personal Cloud?

Browse the Productivity category to compare AT&T Personal Cloud against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.