gov.br

iOS

Servicos e Informacoes do Brasil

5.0

(4,927,030 total reviews)

Utilities

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in gov.br

Users frequently report issues with login and authentication, including saved passwords not working, two-factor verification codes failing, and facial recognition errors. The app is described as unstable, often freezing or crashing, and poorly optimized for different devices and font sizes. Many express frustration with the app's inability to access essential services like digital work permits and driver's license information.

Login and authentication errorsHigh
App freezes or crashesHigh
Poor optimization for devicesMedium

AI summary of 362 recent 1-3 star reviews. Read the full reviews below.

Is gov.br legit and safe? See the trust verdict.

Is gov.br your app?

Get a free health report by email: trust verdict, store rating and the top complaint themes users hit.

Tools for developers Feature this app on our homepage

Fetching reviews, please wait...

Compare gov.br with another app

See side-by-side negative review analysis, rating breakdown, and complaint patterns.

Start a comparison →

Frequently Asked Questions

What do users complain about most in gov.br?

Negative reviews on gov.br cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is gov.br rated on App Store?

gov.br has an average rating of 4.8 stars from 4,927,030 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does gov.br have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For gov.br, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is gov.br worth installing in 2026?

gov.br is highly-rated overall with 4.8 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to gov.br?

Browse the Utilities category to compare gov.br against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.