How to Cancel パズル&サバイバル and Get a Refund
パズル&サバイバル subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about パズル&サバイバル billing.
Cancel パズル&サバイバル on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find パズル&サバイバル in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to パズル&サバイバル until the current billing period ends, then it will not renew.
Cancel パズル&サバイバル on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select パズル&サバイバル from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling パズル&サバイバル on its own does not stop billing, you must cancel the subscription here.
How to get a refund for パズル&サバイバル
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the パズル&サバイバル charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the パズル&サバイバル purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What パズル&サバイバル users report about billing
Users complain that the game is misleading, with advertisements showing completely different gameplay than what is actually offered. Many report frequent app crashes and freezing, especially on iPhones, making it unplayable. Additionally, players find the game unbalanced, heavily favoring pay-to-win mechanics and tedious base-building over the advertised action.
Summarized from 374 recent 1-3 star reviews. Read them before you renew.
Better alternatives to パズル&サバイバル
Highly rated Games apps with the lowest share of negative reviews, from our weekly store data.
パズル&サバイバル cancellation: frequently asked questions
Does canceling パズル&サバイバル stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date パズル&サバイバル will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from パズル&サバイバル?
Refunds are handled by Apple or Google, not by パズル&サバイバル directly. On iPhone, go to reportaproblem.apple.com, sign in, find the パズル&サバイバル charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is パズル&サバイバル still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows パズル&サバイバル as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my パズル&サバイバル account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the パズル&サバイバル app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to パズル&サバイバル right after I cancel?
No. You keep full access to パズル&サバイバル until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.