How to Cancel Free TV and Get a Refund
Free TV subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Free TV billing.
Cancel Free TV on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Free TV in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Free TV until the current billing period ends, then it will not renew.
Cancel Free TV on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Free TV from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Free TV on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Free TV
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Free TV charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Free TV purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Free TV users report about billing
Users frequently report the app crashing, freezing, or failing to load content, often requiring reinstalls. Many experience persistent bugs, including playback errors, screen freezes, and compatibility issues with devices like iPads or VPNs. Others criticize limited functionality, such as inability to record locally or poor interface design.
Summarized from 228 recent 1-3 star reviews. Read them before you renew.
Free TV cancellation: frequently asked questions
Does canceling Free TV stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Free TV will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Free TV?
Refunds are handled by Apple or Google, not by Free TV directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Free TV charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Free TV still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Free TV as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Free TV account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Free TV app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Free TV right after I cancel?
No. You keep full access to Free TV until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.