How to Cancel 네이버페이 and Get a Refund
네이버페이 subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about 네이버페이 billing.
Cancel 네이버페이 on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find 네이버페이 in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to 네이버페이 until the current billing period ends, then it will not renew.
Cancel 네이버페이 on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select 네이버페이 from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling 네이버페이 on its own does not stop billing, you must cancel the subscription here.
How to get a refund for 네이버페이
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the 네이버페이 charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the 네이버페이 purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What 네이버페이 users report about billing
Users frequently complain about the integration of the real estate and securities features into the Naver Pay app, leading to frequent crashes, slow loading times, and unresponsive tabs. Many find the separation of points and money into different payment methods inconvenient. Additionally, the app's automatic brightness adjustment and lack of dark mode are noted as frustrating features.
Summarized from 413 recent 1-3 star reviews. Read them before you renew.
네이버페이 cancellation: frequently asked questions
Does canceling 네이버페이 stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date 네이버페이 will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from 네이버페이?
Refunds are handled by Apple or Google, not by 네이버페이 directly. On iPhone, go to reportaproblem.apple.com, sign in, find the 네이버페이 charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is 네이버페이 still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows 네이버페이 as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my 네이버페이 account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the 네이버페이 app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to 네이버페이 right after I cancel?
No. You keep full access to 네이버페이 until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.