How to Cancel Газпром Бонус and Get a Refund
Газпром Бонус subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Газпром Бонус billing.
Cancel Газпром Бонус on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Газпром Бонус in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Газпром Бонус until the current billing period ends, then it will not renew.
Cancel Газпром Бонус on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Газпром Бонус from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Газпром Бонус on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Газпром Бонус
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Газпром Бонус charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Газпром Бонус purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Газпром Бонус users report about billing
Users complain that the app lacks essential features for tracking fuel bonuses and QR codes, despite being promoted for that purpose. Many report it aggressively pushes paid subscriptions with unclear terms and auto-renewals, while containing irrelevant content and ads. Several reviewers doubt its connection to actual Gazprom gas stations, calling it misleading or a scam.
Summarized from 286 recent 1-3 star reviews. Read them before you renew.
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Газпром Бонус cancellation: frequently asked questions
Does canceling Газпром Бонус stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Газпром Бонус will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Газпром Бонус?
Refunds are handled by Apple or Google, not by Газпром Бонус directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Газпром Бонус charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Газпром Бонус still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Газпром Бонус as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Газпром Бонус account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Газпром Бонус app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Газпром Бонус right after I cancel?
No. You keep full access to Газпром Бонус until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.