How to Cancel OneLife and Get a Refund
OneLife subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about OneLife billing.
Cancel OneLife on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find OneLife in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to OneLife until the current billing period ends, then it will not renew.
Cancel OneLife on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select OneLife from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling OneLife on its own does not stop billing, you must cancel the subscription here.
How to get a refund for OneLife
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the OneLife charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the OneLife purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What OneLife users report about billing
Users report frequent app crashes, payment failures, and poor customer service. Delivery issues, incorrect item quantities, and hidden charges for bags are also common complaints. Many mention outdated store inventory data and unresponsive support when problems arise.
Summarized from 153 recent 1-3 star reviews. Read them before you renew.
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OneLife cancellation: frequently asked questions
Does canceling OneLife stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date OneLife will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from OneLife?
Refunds are handled by Apple or Google, not by OneLife directly. On iPhone, go to reportaproblem.apple.com, sign in, find the OneLife charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is OneLife still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows OneLife as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my OneLife account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the OneLife app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to OneLife right after I cancel?
No. You keep full access to OneLife until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.