NHS Wales App

iOS

DIGITAL HEALTH AND CARE WALES

2.0

(251 total reviews)

Medical

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in NHS Wales App

Users frequently complain about the NHS Wales App's lack of functionality, including inability to book GP appointments, view medical records, or access test results. Many report technical issues like login problems, blank screens, and slow performance. The app's usefulness heavily depends on GP surgery participation, which is often lacking.

Cannot book GP appointmentsHigh
Login and technical issuesHigh
Lack of medical records accessMedium

AI summary of 113 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in NHS Wales App?

Negative reviews on NHS Wales App cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is NHS Wales App rated on App Store?

NHS Wales App has an average rating of 2.1 stars from 251 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does NHS Wales App have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For NHS Wales App, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is NHS Wales App worth installing in 2026?

NHS Wales App has a low rating of 2.1 stars. The negative reviews above explain why and are worth reading carefully before installing.

What are alternatives to NHS Wales App?

Browse the Medical category to compare NHS Wales App against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.