How to Cancel Banco del Bienestar Movil and Get a Refund
Banco del Bienestar Movil subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Banco del Bienestar Movil billing.
Cancel Banco del Bienestar Movil on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Banco del Bienestar Movil in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Banco del Bienestar Movil until the current billing period ends, then it will not renew.
Cancel Banco del Bienestar Movil on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Banco del Bienestar Movil from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Banco del Bienestar Movil on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Banco del Bienestar Movil
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Banco del Bienestar Movil charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Banco del Bienestar Movil purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Banco del Bienestar Movil users report about billing
Users frequently complain about the app's lack of updates, especially on iOS, which prevents them from accessing features like transfers. Many express frustration over the app's limited functionality compared to other banking apps, particularly the inability to transfer money. Some users also report inconsistencies, where certain features work for others but not for them.
Summarized from 388 recent 1-3 star reviews. Read them before you renew.
Better alternatives to Banco del Bienestar Movil
Highly rated Finance apps with the lowest share of negative reviews, from our weekly store data.
Banco del Bienestar Movil cancellation: frequently asked questions
Does canceling Banco del Bienestar Movil stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Banco del Bienestar Movil will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Banco del Bienestar Movil?
Refunds are handled by Apple or Google, not by Banco del Bienestar Movil directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Banco del Bienestar Movil charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Banco del Bienestar Movil still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Banco del Bienestar Movil as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Banco del Bienestar Movil account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Banco del Bienestar Movil app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Banco del Bienestar Movil right after I cancel?
No. You keep full access to Banco del Bienestar Movil until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.