How to Cancel Digi Merge and Get a Refund
Digi Merge subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Digi Merge billing.
Cancel Digi Merge on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Digi Merge in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Digi Merge until the current billing period ends, then it will not renew.
Cancel Digi Merge on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Digi Merge from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Digi Merge on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Digi Merge
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Digi Merge charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Digi Merge purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Digi Merge users report about billing
Users primarily complain about excessive and intrusive ads, even after purchasing the ad-free option. Many feel the game prioritizes monetization over gameplay, with frequent forced ads disrupting the experience. Some also mention issues with game mechanics, such as inventory resets and high gold requirements.
Summarized from 24 recent 1-3 star reviews. Read them before you renew.
Digi Merge cancellation: frequently asked questions
Does canceling Digi Merge stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Digi Merge will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Digi Merge?
Refunds are handled by Apple or Google, not by Digi Merge directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Digi Merge charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Digi Merge still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Digi Merge as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Digi Merge account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Digi Merge app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Digi Merge right after I cancel?
No. You keep full access to Digi Merge until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.