How to Cancel Route Planner UK enRoute and Get a Refund
Route Planner UK enRoute subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Route Planner UK enRoute billing.
Cancel Route Planner UK enRoute on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Route Planner UK enRoute in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Route Planner UK enRoute until the current billing period ends, then it will not renew.
Cancel Route Planner UK enRoute on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Route Planner UK enRoute from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Route Planner UK enRoute on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Route Planner UK enRoute
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Route Planner UK enRoute charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Route Planner UK enRoute purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Route Planner UK enRoute users report about billing
Users frequently report being charged immediately despite signing up for a free trial, with many describing difficulty canceling subscriptions or getting refunds. The app is also criticized for technical issues like crashes, route optimization failures, and unresponsive customer support. Several reviews mention intrusive ads and poor functionality, such as address recognition problems and a clunky interface.
Summarized from 23 recent 1-3 star reviews. Read them before you renew.
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Route Planner UK enRoute cancellation: frequently asked questions
Does canceling Route Planner UK enRoute stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Route Planner UK enRoute will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Route Planner UK enRoute?
Refunds are handled by Apple or Google, not by Route Planner UK enRoute directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Route Planner UK enRoute charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Route Planner UK enRoute still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Route Planner UK enRoute as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Route Planner UK enRoute account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Route Planner UK enRoute app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Route Planner UK enRoute right after I cancel?
No. You keep full access to Route Planner UK enRoute until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.