Hoteis.com: hotéis e mais

iOS

Hotels.com

5.0

(318,524 total reviews)

Travel

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in Hoteis.com: hotéis e mais

Users frequently complain about poor customer service, including unresponsive support and difficulty resolving issues like refunds or booking errors. Many report technical problems with the app, such as incorrect dates or pricing discrepancies. Others express frustration with non-refundable bookings, hidden fees, and unsatisfactory hotel conditions.

Poor customer serviceHigh
App technical issuesHigh
Non-refundable bookingsMedium

AI summary of 144 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Hoteis.com: hotéis e mais?

Negative reviews on Hoteis.com: hotéis e mais cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is Hoteis.com: hotéis e mais rated on App Store?

Hoteis.com: hotéis e mais has an average rating of 4.9 stars from 318,524 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Hoteis.com: hotéis e mais have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Hoteis.com: hotéis e mais, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Hoteis.com: hotéis e mais worth installing in 2026?

Hoteis.com: hotéis e mais is highly-rated overall with 4.9 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to Hoteis.com: hotéis e mais?

Browse the Travel category to compare Hoteis.com: hotéis e mais against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.