Square Point of Sale (POS)

iOS

Block, Inc.

5.0

(601,849 total reviews)

Business

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in Square Point of Sale (POS)

Users frequently report sudden account deactivations with funds held, often without clear explanations or recourse. Many complain about poor customer service, including unhelpful support and language barriers. Technical issues like glitches, failed transactions, and problematic updates are also common.

Account deactivation with held fundsHigh
Poor customer serviceHigh
Technical glitches and bugsMedium

AI summary of 240 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Square Point of Sale (POS)?

Negative reviews on Square Point of Sale (POS) cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is Square Point of Sale (POS) rated on App Store?

Square Point of Sale (POS) has an average rating of 4.8 stars from 601,849 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Square Point of Sale (POS) have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Square Point of Sale (POS), the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Square Point of Sale (POS) worth installing in 2026?

Square Point of Sale (POS) is highly-rated overall with 4.8 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to Square Point of Sale (POS)?

Browse the Business category to compare Square Point of Sale (POS) against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.