UPS
App Store · UPS

Is UPS Safe for Kids?

Generally Suitable for Families
4+
official age rating
Business
category

Age rating is set by App Store, not by Unstar. This page explains it and adds what parents report in reviews. Not affiliated with UPS.

What UPS's age rating means

UPS holds a family-friendly 4+ rating on the App Store. It is broadly appropriate, but a low age rating does not remove every risk: check whether it has chat, ads, or in-app purchases below.

What parents and users report about UPS

Users frequently complain about poor tracking information, with many reporting vague delivery windows like 'by end of day' or sudden rescheduling without clear reasons. The app is criticized for being difficult to navigate, especially when trying to change delivery details or addresses. Many also highlight unreliable delivery attempts and poor customer service, including unhelpful automated assistants and lack of human support.

Poor tracking informationDifficult to change deliveryUnreliable delivery attempts

Summarized from 466 recent 1-3 star reviews. These are user reports, not verified claims.

How to keep your child safe with UPS

iPhone (Screen Time)

Settings, Screen Time, Content & Privacy Restrictions. Set an age limit for apps, require Ask to Buy for purchases, and restrict or remove UPS if it is above your child's age.

Android (Family Link)

Use Google Family Link to approve installs, set a Play Store content rating limit, require purchase approval, and block or uninstall UPS on your child's device.

UPS for kids: frequently asked questions

Is UPS safe for kids?

UPS carries a family-friendly official rating (4+) on the App Store. That makes it broadly suitable, but even family-rated apps can include chat, ads, or in-app purchases, so check the factors below.

What age rating does UPS have?

The App Store rates UPS as 4+. This is the store's own content rating, set from the app's features and content, not our opinion. Use it as the starting point for whether it fits your child's age.

Can my child use UPS safely?

If you decide to allow it, use device parental controls: Screen Time and Content & Privacy Restrictions on iPhone, or Family Link and Play Store parental controls on Android. Turn on purchase approval, set age-appropriate content limits, and keep the account under your family group so you can see activity.

How do I block or remove UPS from my child's phone?

On iPhone, open Settings, Screen Time, Content & Privacy Restrictions, then restrict or delete the app and block reinstalling it. On Android, open Family Link, select your child, find UPS and block or uninstall it. You can also set a store age limit so apps above your child's age cannot be installed.

Read the full review breakdown for UPS
Every 1-3 star review, grouped by complaint, with filters and search.
See all reviews