AT&T Secure Family® parent app

iOS

AT&T Services, Inc.

5.0

(21,297 total reviews)

Lifestyle

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in AT&T Secure Family® parent app

Users frequently complain about inaccurate location tracking, app glitches and crashes, and the inability to effectively block features like VPN or hotspot. Many also express frustration with the monthly fee, especially when core functions don't work reliably.

Inaccurate location trackingHigh
App glitches and crashesHigh
VPN/hotspot bypass by kidsMedium

AI summary of 413 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in AT&T Secure Family® parent app?

Negative reviews on AT&T Secure Family® parent app cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is AT&T Secure Family® parent app rated on App Store?

AT&T Secure Family® parent app has an average rating of 4.6 stars from 21,297 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does AT&T Secure Family® parent app have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For AT&T Secure Family® parent app, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is AT&T Secure Family® parent app worth installing in 2026?

AT&T Secure Family® parent app is highly-rated overall with 4.6 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to AT&T Secure Family® parent app?

Browse the Lifestyle category to compare AT&T Secure Family® parent app against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.