How to Cancel Apple Store and Get a Refund
Apple Store subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Apple Store billing.
Cancel Apple Store on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Apple Store in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Apple Store until the current billing period ends, then it will not renew.
Cancel Apple Store on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Apple Store from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Apple Store on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Apple Store
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Apple Store charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Apple Store purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Apple Store users report about billing
Users frequently complain about app functionality issues, poor customer service, and lack of updates or support for their devices. Many also express frustration with slow performance, bugs, and the inability to complete purchases or updates.
Summarized from 420 recent 1-3 star reviews. Read them before you renew.
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Apple Store cancellation: frequently asked questions
Does canceling Apple Store stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Apple Store will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Apple Store?
Refunds are handled by Apple or Google, not by Apple Store directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Apple Store charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Apple Store still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Apple Store as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Apple Store account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Apple Store app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Apple Store right after I cancel?
No. You keep full access to Apple Store until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.