How to Cancel BabyTV - Kinder Videos and Get a Refund
BabyTV - Kinder Videos subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about BabyTV - Kinder Videos billing.
Cancel BabyTV - Kinder Videos on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find BabyTV - Kinder Videos in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to BabyTV - Kinder Videos until the current billing period ends, then it will not renew.
Cancel BabyTV - Kinder Videos on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select BabyTV - Kinder Videos from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling BabyTV - Kinder Videos on its own does not stop billing, you must cancel the subscription here.
How to get a refund for BabyTV - Kinder Videos
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the BabyTV - Kinder Videos charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the BabyTV - Kinder Videos purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What BabyTV - Kinder Videos users report about billing
Users frequently report technical issues such as app crashes, freezing, and failure to load content, especially on Apple TV. Many complain about poor customer service and difficulties with subscriptions, including being charged after unsubscribing. Additionally, the lack of continuous play and the need to manually select each episode frustrate users.
Summarized from 56 recent 1-3 star reviews. Read them before you renew.
BabyTV - Kinder Videos cancellation: frequently asked questions
Does canceling BabyTV - Kinder Videos stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date BabyTV - Kinder Videos will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from BabyTV - Kinder Videos?
Refunds are handled by Apple or Google, not by BabyTV - Kinder Videos directly. On iPhone, go to reportaproblem.apple.com, sign in, find the BabyTV - Kinder Videos charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is BabyTV - Kinder Videos still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows BabyTV - Kinder Videos as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my BabyTV - Kinder Videos account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the BabyTV - Kinder Videos app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to BabyTV - Kinder Videos right after I cancel?
No. You keep full access to BabyTV - Kinder Videos until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.