How to Cancel 12OnYourSide and Get a Refund
12OnYourSide subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about 12OnYourSide billing.
Cancel 12OnYourSide on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find 12OnYourSide in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to 12OnYourSide until the current billing period ends, then it will not renew.
Cancel 12OnYourSide on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select 12OnYourSide from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling 12OnYourSide on its own does not stop billing, you must cancel the subscription here.
How to get a refund for 12OnYourSide
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the 12OnYourSide charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the 12OnYourSide purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What 12OnYourSide users report about billing
Users are highly dissatisfied with the recent update, citing excessive ads, poor navigation, and technical issues like app crashes and location requirements. Many find the app cluttered with self-promotion and difficult to use, while others report it won't open at all without sharing location data.
Summarized from 130 recent 1-3 star reviews. Read them before you renew.
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12OnYourSide cancellation: frequently asked questions
Does canceling 12OnYourSide stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date 12OnYourSide will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from 12OnYourSide?
Refunds are handled by Apple or Google, not by 12OnYourSide directly. On iPhone, go to reportaproblem.apple.com, sign in, find the 12OnYourSide charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is 12OnYourSide still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows 12OnYourSide as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my 12OnYourSide account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the 12OnYourSide app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to 12OnYourSide right after I cancel?
No. You keep full access to 12OnYourSide until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.