Despegar: Vuelos y Hoteles

iOS

Despegar.com

5.0

(213,698 total reviews)

Travel

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Negative Reviews

negative reviews found

What users complain about in Despegar: Vuelos y Hoteles

Users frequently report issues with refunds not being processed, misleading pricing that increases at checkout, and poor customer service that relies on automated responses. Many also experience technical problems like app crashes, payment failures, and difficulty navigating the interface.

Delayed or missing refundsHigh
Misleading price increasesHigh
Poor customer serviceMedium

AI summary of 210 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Despegar: Vuelos y Hoteles?

Negative reviews on Despegar: Vuelos y Hoteles cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is Despegar: Vuelos y Hoteles rated on App Store?

Despegar: Vuelos y Hoteles has an average rating of 4.8 stars from 213,698 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Despegar: Vuelos y Hoteles have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Despegar: Vuelos y Hoteles, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Despegar: Vuelos y Hoteles worth installing in 2026?

Despegar: Vuelos y Hoteles is highly-rated overall with 4.8 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to Despegar: Vuelos y Hoteles?

Browse the Travel category to compare Despegar: Vuelos y Hoteles against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.