mySugr - Diabetes Tracker Log

iOS

mySugr GmbH

5.0

(4,548 total reviews)

Medical

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in mySugr - Diabetes Tracker Log

Users frequently complain about the app freezing, crashing, or becoming unresponsive, especially after updates or when trying to sync with devices. Many are frustrated with key features being moved behind a paywall, including bolus calculations and HbA1c estimates, which were previously free. Connectivity issues with glucometers and poor customer support are also common pain points.

App freezes or crashesHigh
Features behind paywallHigh
Poor device connectivityMedium

AI summary of 54 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in mySugr - Diabetes Tracker Log?

Negative reviews on mySugr - Diabetes Tracker Log cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is mySugr - Diabetes Tracker Log rated on App Store?

mySugr - Diabetes Tracker Log has an average rating of 4.7 stars from 4,548 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does mySugr - Diabetes Tracker Log have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For mySugr - Diabetes Tracker Log, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is mySugr - Diabetes Tracker Log worth installing in 2026?

mySugr - Diabetes Tracker Log is highly-rated overall with 4.7 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to mySugr - Diabetes Tracker Log?

Browse the Medical category to compare mySugr - Diabetes Tracker Log against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.