SNB Token
App Store · The Saudi National Bank

How to Cancel SNB Token and Get a Refund

SNB Token subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about SNB Token billing.

Cancel SNB Token on iPhone (iOS)

  1. 1Open the Settings app on your iPhone or iPad.
  2. 2Tap your name at the top of the screen to open your Apple ID.
  3. 3Tap Subscriptions to see every app that bills you through Apple.
  4. 4Find SNB Token in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
  5. 5Tap Cancel Subscription and confirm. You keep access to SNB Token until the current billing period ends, then it will not renew.

Cancel SNB Token on Android

  1. 1Open the Google Play Store app on your Android device.
  2. 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
  3. 3Select SNB Token from your list of subscriptions.
  4. 4Tap Cancel subscription and choose a reason when prompted.
  5. 5Confirm the cancellation. Uninstalling SNB Token on its own does not stop billing, you must cancel the subscription here.

How to get a refund for SNB Token

Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.

iPhone (Apple)

Go to reportaproblem.apple.com, sign in with your Apple ID, find the SNB Token charge, choose Request a refund, pick a reason and submit.

Android (Google)

Open the Play Store, go to your order history, select the SNB Token purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.

What SNB Token users report about billing

Users frequently report that the app crashes or fails to function properly, often closing unexpectedly or not working at all. Many complain about being charged a fee (25 SAR) for the service without receiving adequate functionality or value. Additionally, users express frustration with outdated verification methods and lack of essential features compared to other banking apps.

App crashes or doesn't workUnjustified fee for poor serviceOutdated or missing features

Summarized from 47 recent 1-3 star reviews. Read them before you renew.

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SNB Token cancellation: frequently asked questions

Does canceling SNB Token stop the charges immediately?

No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date SNB Token will not charge you again. If you were charged unexpectedly, request a refund separately.

Can I get a refund from SNB Token?

Refunds are handled by Apple or Google, not by SNB Token directly. On iPhone, go to reportaproblem.apple.com, sign in, find the SNB Token charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.

Why is SNB Token still charging me after I canceled?

The most common causes: the cancellation did not finish (check that Subscriptions shows SNB Token as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.

How do I delete my SNB Token account?

Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the SNB Token app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.

Will I lose access to SNB Token right after I cancel?

No. You keep full access to SNB Token until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.

Read the full review breakdown for SNB Token
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