How to Cancel Sephora - Beauty Make-Up, Skin and Get a Refund
Sephora - Beauty Make-Up, Skin subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Sephora - Beauty Make-Up, Skin billing.
Cancel Sephora - Beauty Make-Up, Skin on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Sephora - Beauty Make-Up, Skin in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Sephora - Beauty Make-Up, Skin until the current billing period ends, then it will not renew.
Cancel Sephora - Beauty Make-Up, Skin on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Sephora - Beauty Make-Up, Skin from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Sephora - Beauty Make-Up, Skin on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Sephora - Beauty Make-Up, Skin
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Sephora - Beauty Make-Up, Skin charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Sephora - Beauty Make-Up, Skin purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Sephora - Beauty Make-Up, Skin users report about billing
Users frequently report issues with order cancellations without notification, problems with the app's functionality (login, tracking, crashes), and dissatisfaction with customer service. Many also complain about misleading product availability, failed promotions, and missing loyalty points.
Summarized from 97 recent 1-3 star reviews. Read them before you renew.
Sephora - Beauty Make-Up, Skin cancellation: frequently asked questions
Does canceling Sephora - Beauty Make-Up, Skin stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Sephora - Beauty Make-Up, Skin will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Sephora - Beauty Make-Up, Skin?
Refunds are handled by Apple or Google, not by Sephora - Beauty Make-Up, Skin directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Sephora - Beauty Make-Up, Skin charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Sephora - Beauty Make-Up, Skin still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Sephora - Beauty Make-Up, Skin as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Sephora - Beauty Make-Up, Skin account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Sephora - Beauty Make-Up, Skin app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Sephora - Beauty Make-Up, Skin right after I cancel?
No. You keep full access to Sephora - Beauty Make-Up, Skin until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.