How to Cancel M|SHOP - METRO для Бизнеса and Get a Refund
M|SHOP - METRO для Бизнеса subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about M|SHOP - METRO для Бизнеса billing.
Cancel M|SHOP - METRO для Бизнеса on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find M|SHOP - METRO для Бизнеса in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to M|SHOP - METRO для Бизнеса until the current billing period ends, then it will not renew.
Cancel M|SHOP - METRO для Бизнеса on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select M|SHOP - METRO для Бизнеса from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling M|SHOP - METRO для Бизнеса on its own does not stop billing, you must cancel the subscription here.
How to get a refund for M|SHOP - METRO для Бизнеса
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the M|SHOP - METRO для Бизнеса charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the M|SHOP - METRO для Бизнеса purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What M|SHOP - METRO для Бизнеса users report about billing
Users frequently report being unable to log in or load the app, often encountering endless loading screens or errors. Many complain about the app's poor performance, including constant crashes, slow operation, and the need to reinstall it repeatedly. Additionally, users highlight inaccurate product availability information and a frustrating ordering process.
Summarized from 69 recent 1-3 star reviews. Read them before you renew.
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M|SHOP - METRO для Бизнеса cancellation: frequently asked questions
Does canceling M|SHOP - METRO для Бизнеса stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date M|SHOP - METRO для Бизнеса will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from M|SHOP - METRO для Бизнеса?
Refunds are handled by Apple or Google, not by M|SHOP - METRO для Бизнеса directly. On iPhone, go to reportaproblem.apple.com, sign in, find the M|SHOP - METRO для Бизнеса charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is M|SHOP - METRO для Бизнеса still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows M|SHOP - METRO для Бизнеса as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my M|SHOP - METRO для Бизнеса account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the M|SHOP - METRO для Бизнеса app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to M|SHOP - METRO для Бизнеса right after I cancel?
No. You keep full access to M|SHOP - METRO для Бизнеса until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.