How to Cancel CookieRun: Tower of Adventures and Get a Refund
CookieRun: Tower of Adventures subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about CookieRun: Tower of Adventures billing.
Cancel CookieRun: Tower of Adventures on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find CookieRun: Tower of Adventures in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to CookieRun: Tower of Adventures until the current billing period ends, then it will not renew.
Cancel CookieRun: Tower of Adventures on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select CookieRun: Tower of Adventures from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling CookieRun: Tower of Adventures on its own does not stop billing, you must cancel the subscription here.
How to get a refund for CookieRun: Tower of Adventures
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the CookieRun: Tower of Adventures charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the CookieRun: Tower of Adventures purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What CookieRun: Tower of Adventures users report about billing
Users frequently complain about the game crashing or lagging, making it unplayable for many. Many also criticize the heavy paywalls and aggressive monetization, including expensive costumes and difficulty spikes that seem designed to push purchases. Additionally, players find the tutorials overly long and frustrating, and some report technical issues like login failures or device incompatibility.
Summarized from 103 recent 1-3 star reviews. Read them before you renew.
CookieRun: Tower of Adventures cancellation: frequently asked questions
Does canceling CookieRun: Tower of Adventures stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date CookieRun: Tower of Adventures will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from CookieRun: Tower of Adventures?
Refunds are handled by Apple or Google, not by CookieRun: Tower of Adventures directly. On iPhone, go to reportaproblem.apple.com, sign in, find the CookieRun: Tower of Adventures charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is CookieRun: Tower of Adventures still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows CookieRun: Tower of Adventures as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my CookieRun: Tower of Adventures account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the CookieRun: Tower of Adventures app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to CookieRun: Tower of Adventures right after I cancel?
No. You keep full access to CookieRun: Tower of Adventures until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.